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We are Hiring at RoxyAnn Winery!

We are currently hiring for two positions: Wine Specialist & Social Media Marketing Coordinator. Both positions are part-time to start. Please send resumes to: tastingroom@roxyann.com if you think you are a good fit!

Job Title:             Wine Specialist

Job Purpose:      The Wine Specialist is a key position in the operation of our Tasting Room at RoxyAnn Winery. Encompassing both hospitality and wine sales, this position cultivates long-term customer relationships that generate repeat business, Wine Club membership sign-ups, and brand loyalty. Wine Specialists must be welcoming and professional, with a focus on hospitality and sales. A strong work ethic, ability to multi-task and self-motivate are essential to the productivity of this role. Reporting directly to the Tasting Room Manager, this individual will provide a family-friendly brand experience to our guests through knowledge of the RoxyAnn Winery history and wine collection, and excellent customer service.

Job Responsibilities:

• Responsible for executing the daily operation of the tasting room and its functions.
• Cash handling and competent operation of POS system.
• Effectively represent the RoxyAnn brand through personal appearance and demeanor.
  •  Demonstrate ability to use soft-sell tactics to increase wine sales, spend per guest, and Wine Club membership levels.
  •  Greet all visitors warmly, engaging them in the story of the RoxyAnn brand and guiding them through their tasting in a way that furthers their appreciation of our wines.
  •  Ensure that every guest has a memorable wine experience and leaves with a warm impression of our wines and our brand.
  •  Demonstrate outstanding customer service skills, especially when dealing with difficult situations.
  •  Demonstrate proficiency in all systems used in day-to-day Tasting Room operations.
  •  Demonstrate ability to follow policies and procedures, as well as written and verbal instruction.
  •  Opening and closing procedures, which include but is not limited to: food prep, cleaning, stocking, ensuring quality of wines poured, and all items related to Tasting Room operations.
  •  Restocking of wine and merchandise from the cold room into the Tasting Room.
  •  Maintaining the aesthetics of the winery with an eye for detail and cleanliness.
  •  Demonstrate a drive for continuous improvement. Take the lead in deepening your knowledge of our wines, our brand, warm hospitality, and effective sales strategies.

Key Competencies:
•  Excellent interpersonal and relationship building skills with a warm/positive team-oriented attitude.
•  Strong analytical and critical thinking skills.
•  Ability to prioritize multiple tasks.
•  Strong attention to detail.
•  Understands and values external and internal customers.
•  Maintains an optimistic approach with a can-do, results oriented mindset.
•  Ability to work in a fast-paced environment while maintaining a high level of detail and customer service.
•  Instill trust and confidence that tasks will be done according to the operating procedures and on time.
•  Demonstrates integrity, is forthright, accepts responsibility, is personally accountable, straightforward, truthful, and of good character.

Job Requirements and Experience:

• Hospitality experience is a plus.
• Previous experience with a POS system is a plus.
• Food preparation/handling experience is a plus.
• Basic computer knowledge required.
• Must have Food Handler’s Certificate and OLCC Server Permit. Can obtain on the job.
• 21 years of age of older
• Able to stand for up to 8+ hours
• Able to repeatedly lift and carry up to 50 lbs.
• Able to work weekdays/weekends between the hours of 10:00 am and 10:00 pm, with flexibility to work occasional holidays.

Job Title: Social Media Marketing Coordinator

Job Purpose:   Looking for a fun, creative, and organized team member to manage the winery’s social media presence, engage with our community and ensure brand consistency and customer loyalty.

Job Responsibilities:

• Content Creation: Video & Photography
• Content Calendar Management & Scheduling: Instagram/Facebook
• Strategy Support: Work closely with Marketing Manager to develop annual plan and event strategy.
• Trend Monitoring
• Community Engagement: Respond to all comments and messages in a timely and appropriate manner.
• Paid Ads: Creation, Management, Analytics

Key Competencies:

• Strong written & verbal communication skills
• Creative with good eye for design
• Self-Manager

Job Requirements and Experience:

• Social Media Expert      
• Canva experience
• Meta Business Suite experience
• Google/Yelp for Business experience
• WordPress – basic website editing skills
• Email design experience a plus
• Graphic Design experience a plus